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Suggested answer

Blank shipping address on drop ship PO

Posted on by

I was hoping someone could help on this one.  When you enter a drop ship PO in Dynamics, and select the customer (defaults to primary shipping address on the printer PO), everything works great.  However, when you select an alternate shipping address for the customer, the address doesn't print.  I know we can select the alternate address on the line item and it will work.  However, I was wondering if there was a way to make the Shipping address print for when you select an alternate shipping address for the customer on a drop-ship PO?

  • Suggested answer
    Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    Re: Blank shipping address on drop ship PO

    The PO takes the ship to address from the line item on the SOP order for drop ships.  The line item on the SO takes the ship to address from the header of the SO WHEN THE LINE IS ENTERED.  If you change the ship to on the SO header, it does NOT change the ship to on the line item.

    This could be your problem.  The sequence of events is important.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Blank shipping address on drop ship PO

    Hi Todd, I don't believe you can. If you change the ship to address - change it on the first line.

    Ian.

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