How to make an Update in a retrieve plugin

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Posted on by Community Member

Hi guys

I need to change the value of a checkbox to trigger a workflow in crm 2013

the plugin is in retrieve and it's post operation
and the workflow starts its execution when that checkbox change its value

In fact the code itself didn't update the true or false value of the checkbox

Can you help me to make me see my error or see what I'm missing

Thanks in advance

this is my code

if (requestEntity.pwc_HasRequestItemsandInquiryType == false)
    {
       requestEntity.pwc_HasRequestItemsandInquiryType = true;
                        
                       
     }
else if (requestEntity.pwc_HasRequestItemsandInquiryType == true)
     {
        requestEntity.pwc_HasRequestItemsandInquiryType = false;
                       
      }

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Bob Hatcher on at

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You have to make a new instance of the entity you want to update, then copy the ID from the existing one into the new instance. Then make updates to the new instance and update.

Entity newEntity = new Entity("requestEntity"); newEntity.id = priorEntity.id; // Set the id of the new one newEntity["pwc_HasRequestItemsandInquiryType"] = true; service.update(newEntity);

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Community Member on at

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Thanks for your answer but now when I try to open a record of the entity Request the CRM is loading and loading all the time :S

this is the code I made based in your answer

pwc_request newRequest = new pwc_request(); newRequest.Id = requestEntity.Id; if (requestEntity.pwc_HasRequestItemsandInquiryType == false) { newRequest["pwc_hasrequestitemsandinquirytype"] = true; } else { newRequest["pwc_hasrequestitemsandinquirytype"] = false; } service.Update(newRequest);

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Mahendar Pal 45,095 on at

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Is there any other plugin, provide information about your plugin registration.

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Community Member on at

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Thanks for your answer but No, that one is the only plugin is a retrieve plugin for a custom entity "requests" is post-operation

I think I made the update in a wrong way or something because without the update I can open recors but if the plugin has the update of the new entity it doesn't work just keep loading loading all the time

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Mahendar Pal 45,095 on at

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Hi,

Why are you writing plugin on retrieve ?? any reason, what is your actual requirement, you can simply set this field using javascript, plugin on retrieve can impact performance of your CRM system.

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Community Member on at

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The plugin has another validations to make necessary to be on retrieve

and cannot be a javascript code because we're using this custom entity by a web client using a webService that's why I need a plugin and not a javascript webResource

And the requirement is to trigger a workflow on the retrieve after the record is created on the web portal

I just though to trigger the workflow when the checkbox changes its value that's what I'm doing

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Mahendar Pal 45,095 on at

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Ok, it may be that there is something wrong with the code, share your complete code here for inquiry

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Community Member on at

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"And the requirement is to trigger a workflow on the retrieve after the record is created on the web portal"

Why is "on the retrieve" part of your requirement?

Firing on the create message would serve the same purpose. Indeed you could just fire a workflow like normal when the record is created.

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