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Hi Experts,
I am facing while opening ax system, please check the above image of my system. Thank in advance.
Best Regards,
Shabir Ahmad
My first step would be expanding "View problem details".
The Crash Dump Analysis tool on LCS has been deprecated several years ago. As alternative, you can analyze logs using the next method: docs.microsoft.com/.../ax_dmp_analysis
Hi Shabir,
This error can be caused by many things,other than deleting AUC files ,check if any of the prerequisites needed to run AX Client was uninstalled.
If this didn't solve your problem check Event Viewer logs. Another thing you can do is a Crash Dump Analysis.
Regards
Hi Shabir,
Is it giving an error on all clients for all users or just some specific users/client PCs? I do assume it worked before. Can you tell if something got changed like deploying customizations, installing Windows updates or Dynamics AX kernel updates?
Hi Shabir,
Can you check the event viewer on the client machine and check if you can see any entries there every time the client crashes?
Hi Gunjan Bhattacharyya,
I delete AUC files but didn't work.
Best Regards,
Shabir
Hi Dr. Ludwig Reinhard ,
Yes, it is running.
Best Regards,
Shabir Ahmad
Hi Shabir,
Try deleting the AUC files for the user and check if that resolves the issue.
Hi Shabir,
There can be many reasons why this is the case.
Are the AOSs of your environment running?
Best regards,
Ludwig
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