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Hi Experts,
I am facing while opening ax system, please check the above image of my system. Thank in advance.
Best Regards,
Shabir Ahmad
Hi Shabir,
There can be many reasons why this is the case.
Are the AOSs of your environment running?
Best regards,
Ludwig
Try deleting the AUC files for the user and check if that resolves the issue.
Hi Dr. Ludwig Reinhard ,
Yes, it is running.
Hi Gunjan Bhattacharyya,
I delete AUC files but didn't work.
Shabir
Can you check the event viewer on the client machine and check if you can see any entries there every time the client crashes?
Is it giving an error on all clients for all users or just some specific users/client PCs? I do assume it worked before. Can you tell if something got changed like deploying customizations, installing Windows updates or Dynamics AX kernel updates?
This error can be caused by many things,other than deleting AUC files ,check if any of the prerequisites needed to run AX Client was uninstalled.
If this didn't solve your problem check Event Viewer logs. Another thing you can do is a Crash Dump Analysis.
Regards
The Crash Dump Analysis tool on LCS has been deprecated several years ago. As alternative, you can analyze logs using the next method: docs.microsoft.com/.../ax_dmp_analysis
You can raise a support ticket to Microsoft for assistance.
My first step would be expanding "View problem details".
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