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SafePay: "Check Name" in Test and Live Environments

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Posted on by Community Member

Hello:

We have GP 2013 R2, in both a test and live environment.

In the test environment, the positive pay file that is generated by GP SafePay is correctly pulling the vendor's Check Name from Vendor Maintenance.

In the live environment, however, the positive pay file is incorrectly pulling the vendor's Name from Vendor Maintenance.

Although I have reviewed both environment's GP settings thoroughly, can anyone think of a reason for this difference?

Thank you!

John

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RE: SafePay: "Check Name" in Test and Live Environments

Hi Leslie:

I had created a case, with Microsoft. I'm afraid that no one knows where it's pulling from, long story short.

The tables listed below are the possible tables.

But, I don't know that it's a "SQL table" issue. We tried running SafePay on another Terminal Server and it pulls the Vendor Check Name correctly, on that other server.

So, it must be a file or something on our main server that is causing the issue. But, no one knows what file, why, or how.

It's very strange, to say the least.

CM20200

CM20502

GL20000

GL30000

ME123504

ME123506

PM00200

PM0020008032012

PM30200

SOLVENDORS

_GL20000

_PM00100

zPM00200

John
L Vail 65,271 on at

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RE: SafePay: "Check Name" in Test and Live Environments

John,

What name is it pulling instead of the correct name?

Leslie

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