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689Hi People.
We are migrating from source system: Dyn CRM 2016 to a target system: Dyn 365.
When migrating the field SLA of a case. The SLA is applied sucessfully, but as the migrating case was in the past, the SLA shows as 'Expired in the target system', and not 'Suceess' as it is in the source system.
Example: Dyn CRM 206. A case created in 1/January 2016, with 30 days for failure time.
This case is closed in 15/January, so the SLA is showN as 'Success'.
Migration: A case with the overriddencreatedon field is set with the 'created on field'. So the case in Dynamics 365 is: 1/January, with the SLA, -> then the case is Closed. The case has the SLA, but it shows 'Expired'.
How can we keep the same SLA as 'successful', like the one that exists in Dyn CRM 2016 OnPremise?
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