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Service | Customer Service, Contact Center, Fie...
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The Lookup Search is disabled for some of the out-of-box entities

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Posted on by Microsoft Employee

I have an entity (msdyn_cmty_ideas). On button click I display the lookup view for ideas, but for some reason the search field is disabled and unable to search through the lookup field. I have used Xrm.utility.lookupobjects() to open the view.

pastedimage1605789075739v2.png
I have tried the same for other entities and there it is working. Any leads for the same? What should be done in this case?

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  • Community Member Profile Picture
    on at

    Hi Pratiksha,

    What app you are using?

    And you mentioned that msdyn_cmty_ideas is OOB entity, but I can’t find any Microsoft document about it?

    Regards,

    Leah Ju

  • Pratiksha Panchbhai Profile Picture
    Microsoft Employee on at

    Yeah the feature is in preview mode(Its D365 Ideas Private Preview App), and hence there are no documentation for the same.

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