Clearing Damaged Merchandise Site

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I transferred damaged items into the Damaged Item site when I credit a Return thru Sales Entry. How do I clear the item when I receive credit for it from my supplier? I tried to do it as an Adjustment using my Site as Damaged but it says it is not there !!

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Mahmoud Saadi 32,738 on at

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Do you mean that you have returned the items on the Sales Transaction Entry window as "Returned" not "On Hand" ?

If you are doing so, you will not be able to Adjust Out the quantity unless you do an item transfer from the Inventory > Transfer entry. (You need to transfer the item from Returned type to On hand type) for the same location. Then you will be able to adjust out these quantities.

If this is not your case, let us know.

Your feedback is highly appreciated,

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Community Member on at

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It was entered here as Damaged

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Mahmoud Saadi 32,738 on at

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Go to the Inventory transfer window (Transactions > Inventory > Transfer )

You need to transfer the items from "Damaged" type into "Oh Hand" type. To do so, fill in the item number and the same locations (to which you posted the return)

Then click on the "Quantity Type" button and include the following

From quantity type: Damaged

To quantity type: On hand

After posting this transfer, you will be able to do an "Adjustment Out" for these quantities from (Transactions > Inventory > Transaction Entry)

Never hesitate to share any further inquiries,

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I tried that and it told me there was no item to transfer!!!

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Mahmoud Saadi 32,738 on at

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It seems to me that this is not settled yet. As I understood this issue, you have gone through the following steps:

- Return this item on the SOP entry window

- On the return window, you filled the returned quantity under "Damaged" category

- Then you moved to the inventory adjustment window to adjust out these quantities

- You are not allowed to adjust these quantities out because there are no quantities at all

Right ?

Would you please share a screen shot for the "Item Stock Inquiry" window for this specific item ?

Your feedback is highly appreciated,

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Community Member on at

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TY for Replying - Thought yall gave up one.....

The attached 1st pic shows the Inventory for my Damaged Warehouse (entered thru Sales Transaction Entry / Returns / Return Damaged).

The Second pic is from the Item Maintenance Window / Quantities/Sites ITEM FGH15

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Community Member on at

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I do not have the button as shown that says "Quantity Type"

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Mahmoud Saadi 32,738 on at

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Hello again

Apologies for the encountered delay. The "quantity type" has always been there, are you sure you are checking the "Transfer Entry" not the "Transaction Entry"

Go to Transaction > Inventory > Transfer.

Your feedback is highly appreciated,

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Community Member on at

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see screen shot of my Item Transfer Entry window

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Mahmoud Saadi 32,738 on at

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This is the item transaction entry window, not the transfer.

Please refer back to my previous post on how to reach the transfer window.

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