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Customer experience | Sales, Customer Insights,...
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getting error while creating new trial environment

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Posted on by 75

The licenses assigned to this user do not allow creation of a Trial environment. Create a Production environment to continue or contact your administrator for further instructions.

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  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey!

    We will need some extra info on this like which type of trial you're trying to provision (Subscription based or regular) and the licenses assigned to the user.  You can also open a request to Microsoft Support providing both screenshots so an official confirmation is provided.

    Regards

  • samb2015 Profile Picture
    75 on at

    Hi ,i tried both subscription based and Trial  both getting same error. can you please let me know how to open request with microsoft

  • Suggested answer
    Arun Potti Profile Picture
    1,442 on at

    Follow the below article to raise a Product Ticket in Microsoft.

    arunpotti.com/.../

  • Suggested answer
    Yoshika Suzuki Profile Picture
    on at

    Check with your administrator to see if self-signup is prohibited.

    docs.microsoft.com/.../directory-self-service-signup

    Also, check whether general users are allowed to create trial environments.

    docs.microsoft.com/.../control-environment-creation

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