Hi:
I cannot get a successful creation of a service invoice upon signing the contract in Service Management.
Upon trying, I get the error below. I have checked everything but no luck
Any ideas?
Thanks!
John
Unfortunately, with this sample company, VAT was "in use out of the box" even though it's turned off in GL Setup. So, I cannot get away from it.
I tried setting up that blank line in Tax Posting Setup. But, as I said earlier, it is complaining about the Tax Jurisdiction window and I cannot set up a blank there either.
It's a US tenant.
Hi John,
Are you working on a US or Canada tenant install? Are you wanting to use Sales Tax? Or are you wanting to use VAT?
If you want Sales Tax, (and not VAT), then be sure the 'VAT Bus. Posting Group' is blank on Customers, Vendors, or/and GL Accounts. That field is strictly for VAT tax.
The error message you receive suggests it has DEFAULT in perhaps the Customer card....which it then in turn requires the Tax Posting Setup to need that combination of what the error suggests. But the issue is you should not have the DEFAULT in the VAT Bus. Posting Group. Again, that is VAT only.
Also, within GL Setup, you should have 'VAT in Use' = NO.
US and CA use Tax Areas with Jurisdictions, Tax Groups and Tax Details.
You should have 1 line within the Tax Posting Setup which is "Blank", "Blank", Sales Tax....just like the 1st line Franziska shows in her screenshot.
Thank you.
Bryan
Hi Franziska:
Upon trying to enter an account onto this blank Sales Tax line, I got a message regarding lines in the Tax Jurisdiction. Do I need to setup a blank line in that window, as well?
Why do blank lines need to be setup, in general? That seems kind of odd, to me.
John
Hi John,
if you have opened the TAX Posting setup, you click on New and create a new combination. You just do not select anything for the VAT Pord. Posting Group and then you do the rest of the setup, filling in the needed accounts a.s.o.
Here you can find some information how to setup the Posting Groups:
https://docs.microsoft.com/en-us/dynamics365/business-central/finance-posting-groups
Hope this helps
Best Regards
Hi Franziska:
I have "DEFAULT" set up in both. I don't see a way of setting up a blank in the VAT Prod. Posting Groups window.
Is this what I need to do? If so, how do I go about doing this?
John
Hi John,
basically, the error message says, that you do not have in the "Tax Posting Setup" the combination of VAT Bus.Posting Group: DEFAULT and VAT Prod. Posting Group: Blank.
Did you check this?
Best Regards
Franziska Fiegler
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