Prerequisites:
- Multiple bins enabled.
- The item is in stock and is fully or partially allocated to sales order line(s)
- That item is put into a stock count schedule and a stock count started
- SOP set-up to separate fulfilment process
The issue
When opening the stock count entry window the Allocated Qty shows zero. I would expect it to show the qty allocated to sales orders and other inventory transactions, the same value as is shown in stock level enquiry for that location and Bin.
If the count finds a shortage and for example, say in the above 90 are removed by the stock count. No warning dialog that there are qtys allocated will occur. The stock count will allow creation of its variance transaction. - hence on returning to stock level enquiry for that location and item, it now has a -ve value for stock available, as the qty allocated remains what it was and there is no on hand stock! The stock has been removed without deallocating the stock from the sales orders.
This is seriously messing up the inventory figures, as you can imagine.
My thoughts
The stock count entry is showing items by bin, when multiple bins is turned on, my assumption as to what is happening is that the Allocated Qty shown in the grid is the allocated qty from the Bin. The problem being that Bin allocations are at another tier to location allocations and are disconnected. Yes they are relevant but so are stock allocations to locations.
We use a separate fulfilment process so cannot allocate stock from Bins at order entry or the qty fulfilled is affected.
I am asking if this is expected behaviour as I would not expect to be able to corrupt our stock availability and allocations like this.
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