I have been assigned to get the cash manager module going for my company and have ran into a few stumbling blocks. I am very familiar with Dynamics but not the Cash Manager module. I have went through and set up everything as needed.
1-We currently import via a Journal Entry our daily sales into 4 separate holding accounts. 1 for cash, and 1 for 3 different types of credit cards. I am not able to figure out how to get that information to import into cash manager. Is the issue that the bank account is 19020 and the 4 holding accounts are 19701-19704? At the end of each month our staff accounts re-class the amounts from the holding accounts to the cash account.
2- I have gone into Cash Account Maintenance and Cash Account Set up and the GL entry import is checked on both but neither is importing the transactions into the Cash Manager so I can check off what is cleared or not. (We have done ACH payments with a simple JE to record payment).
3-I am trying to make a Cash Account Transaction, and when i try to save it, it pops up with offsetting entry has not been entered. I am using "O" entries so it only will effect the cash manager. I've tried using a ZZ for an offset but it errors with entry not a proper selection. If I go into Entry Type Maintenance I see ZZ is set up, so I am at a loss here as well.
Any help provided will be greatly appreciated.
*This post is locked for comments