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Customer Insights - Journeys forum

Wrong unistall of Dynamics 365 for Marketing Application

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Posted on by 40

Hi, 

I'm facing the following issue:

We have a tenant with multiple sandbox environments.

On one of the environments had the Marketing app installed but not correctly. 

My colleague created a new environment and deleted the old one but without uninstalling the application first. 

When trying to install the application on the environment we now face the following error: 
    "The selected organization no longer exists on this tenant." 

Does anyone have an idea on how to fix this? 


Thanks in advance! 

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I have the same question (0)
  • Verified answer
    Ilona Salonen Profile Picture
    75 on at

    Create a support ticket right away. There's no way of you to recover the situation.

  • Wannes D Profile Picture
    40 on at

    Hi

    Thank you for your answer. I will create a support Ticket!

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