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Wrong unistall of Dynamics 365 for Marketing Application

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Posted on by 40

Hi, 

I'm facing the following issue:

We have a tenant with multiple sandbox environments.

On one of the environments had the Marketing app installed but not correctly. 

My colleague created a new environment and deleted the old one but without uninstalling the application first. 

When trying to install the application on the environment we now face the following error: 
    "The selected organization no longer exists on this tenant." 

Does anyone have an idea on how to fix this? 


Thanks in advance! 

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  • Wannes D Profile Picture
    Wannes D 40 on at
    RE: Wrong unistall of Dynamics 365 for Marketing Application

    Hi

    Thank you for your answer. I will create a support Ticket!

  • Verified answer
    Ilona Salonen Profile Picture
    Ilona Salonen 75 on at
    RE: Wrong unistall of Dynamics 365 for Marketing Application

    Create a support ticket right away. There's no way of you to recover the situation.

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