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Customer experience | Sales, Customer Insights,...
Suggested answer

How to generate Lead ID?

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Posted on by 95

Hello,

I have a problem with LeadID in D365. I see that, there is Lead ID field as a primary key in CRM. But when I add the field to form or to view, the value is empty.

Moreover, when I got CRM databese to Power BI, I see the lead ID. 

What can I do to see it in CRM? 

Thanks in advance.

Regards,

Izabela

I have the same question (0)
  • ashish12 Profile Picture
    3,079 on at
    RE: How to generate Lead ID?

    Please close this thread if your issue is resolved.

    Also marked the answers as verified.

    Thanks

  • cloflyMao Profile Picture
    25,210 on at
    RE: How to generate Lead ID?

    Hi Iza,

    Please let me know whether your problem could be solved.

    Regards,

    Clofly

  • Suggested answer
    cloflyMao Profile Picture
    25,210 on at
    RE: How to generate Lead ID?

    Hi Iza,

    Lead ID is not field for real id.

    pastedimage1574407233432v1.png

    You could create a flow to get Lead ID value when a lead record is created.

    pastedimage1574407893474v2.png

    pastedimage1574407915678v3.png

    Result:

    pastedimage1574407965410v4.png

    Why can't we use workflow?

    -> Because Lead(lead) will be automatically mapped to lead record fullname in workflow.

    Regards,

    Clofly

  • Iza Profile Picture
    95 on at
    RE: How to generate Lead ID?

    @Dilyana,

    Thanks for your answer, but unfortunately it doesn't work in my case...

    Can you recommend me any other solution?

  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at
    RE: How to generate Lead ID?

    Hi @Iza,

    The ID gets populated when you save the record  for the first time.

    If you were looking at it before saving, this would explain why it wouldn't have been blank.

    Thanks,

    -DD

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