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Customer experience | Sales, Customer Insights,...

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Applying Lead / Contact Matching Rules for leads created in Marketing Journeys

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Posted on by Community Member

Hi,

I'm wondering how I am able to easily apply a lead or contact matching rule to leads created from a specific customer journey?

Thanks

Nils

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Nya 29,060 on at

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Hi Nils,

Do you mean "Matching Strategy" by "matching rule"?

If yes, it can only be configured in Marketing Form.

Please refer to the following documentation:

Configure form matching (Dynamics 365 Marketing) | Microsoft Docs

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So there's no way for other lead sources?

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Nya 29,060 on at

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Hi Nils,

Yes.

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