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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central Job Q...
Small and medium business | Business Central, N...
Suggested Answer

Business Central Job Queue stops on error and doesn't restart

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Posted on by dstove 48

Hi all

I have a job queue process that uploads EDI Sales Orders. For some reason it gets deadlocks on the the sales line, and the job stops with an error status. I need this to re-try, but it doesn't

How do I get the job queue to work the same way it did in earlier versions, and retry until the retry count is reached?

I have the same question (0)
  • Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,306 Super User 2026 Season 1 on at

    There is a Maximum No. of Attempts to Run on the job queue.

  • dstove Profile Picture
    dstove 48 on at

    True, but BC 2019 ignores this. The process in question gets deadlocked and terminates. Once it terminates it gets an 'Error' status and doesn't run until you manually go in and re-set the status to 'Ready'. I appreciate that there are times when you don't want something to re-try, in which case you would probably set your maximum run attempts to 1, but when you DO want something to re-try, it should re-set the status to 'Ready' until the specified number of retries is exceeded.

  • Suggested answer
    Olister Rumao Profile Picture
    Olister Rumao 4,009 on at

    Hi Dominic,

    This is nit a solution but a workaround.

    You can create a job which runs every 5 mins and in that job you can write the code in TryFunction to set the status of the job to Ready.

    Although this is not full proof method but works well most of the times.

    You can even create a Microsoft Support Case to assist you with this.

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