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Microsoft Dynamics CRM (Archived)

related to OOB Activity entity

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Posted on by 25

Build a function that creates a record in a custom entity with the below fields whenever an appointment for an account is completed.
• Account Name – from Account
• Account Type – from Account
• Account Country – from Account
• Appointment End Date – from Appointment

i need to create this for activity entity but this is not shown in workflow .
what i can do for that?

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  • gagan s gaikwad Profile Picture
    gagan s gaikwad 25 on at
    RE: related to OOB Activity entity

    Thanks , this helps me to complete my work.

  • Verified answer
    chikhaleankush Profile Picture
    chikhaleankush 547 on at
    RE: related to OOB Activity entity

    You can definitely do so.
    I just created a Case Entity Record, when Appointment is marked as Completed.

    I gave 2 condition to create a record.

    1. Status Reason should be "Completed"

    2. Regarding field in appointment shall be of Entity Type Account.

    Note: I used Case for refrence, same way you can create record for Custom Entity.

    You can follow below screenshots for more help.

    pastedimage1565172276285v1.png

    pastedimage1565172292044v2.png

    pastedimage1565172326305v3.png

    If found helpful, please mark the answer as verified.

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