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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Set email queue name f...
Microsoft Dynamics 365 | Integration, Dataverse...
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Set email queue name for From field for email activity from Case record

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Posted on by Narendra Sunkara 467

Hi All,

I am adding email activity from case record by clicking on + symbol from Timeline.

By default From is loading as logged in user I think. How to change this to my already created Queue name

pastedimage1591833750363v1.png

Thanks in Advance

Babu

  • Verified answer
    Narendra Sunkara Profile Picture
    Narendra Sunkara 467 on at
    RE: Set email queue name for From field for email activity from Case record

    Hi All,

    I could able to solve this by using following link

    alphabold.com/.../

    Regards,

    Babu

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