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Voice 9.0.1438.4 migration UCI

Posted on by 5

Good morning

we have a client that has voice 9.0.1438.4 installed and in use. With the change to the new ICU, I need to know what the interface change implies functionally for the client

thanks a lot!!

  • Suggested answer
    gisiquei Profile Picture
    gisiquei on at
    RE: Voice 9.0.1438.4 migration UCI

    Voice of customer was deprecated and was replaced by Forms Pro, please review: cloudblogs.microsoft.com/.../  

    cloudblogs.microsoft.com/.../

    www.youtube.com/watch

  • Linn Zaw Win Profile Picture
    Linn Zaw Win 3,405 on at
    RE: Voice 9.0.1438.4 migration UCI

    With the deprecation of the Voice of the Customer, I am not sure if it is fully supported in Unified Interface.

    https://cloudblogs.microsoft.com/dynamics365/it/2019/07/01/voice-of-the-customer-deprecation/

    My suggestion is to render the existing system in UCI and see if there is any issue.

    <<Environment>>/main.aspx?app=d365default&forceUCI=1

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