Plugin code to modify the case title in a custom format

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When a new case is created, the case title field needs to be set to CASE TITLE | CREATED DATE | PRIORITY.
How to write unit test cases for the same?

Example:
Case Title: Laptop not working
Created Date: 10-11-2020
Priority: High

Expected Result for Case Title: Laptop not working | 10-11-2020 | High

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Amit Katariya007 10,409 Moderator on at

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Do you want to run an automation to check the functionality ?

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Yes, every time a case is created, I want the case title to get changed in that specific format like I've mentioned above.

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Amit Katariya007 10,409 Moderator on at

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Hello

Please follow below steps and you will able to implement your requirement.

1. Create a trigger point which will trigger your flow.

2. After that you will need case Priority which is an option set. Option set will provide the data as Value rather than text, So for that you will have to follow below article which will help you to get the priority.

Get Choice field Text in Power Automate from Microsoft DataVerse/CDS | Softchief Learn

Also for me I have used below syntax for the priority.

triggerOutputs()['body/_prioritycode_label']

3. Then you will have to format the Created By date in to your format.

for that follow below article.

Solved: Power Automate get Date - Power Platform Community (microsoft.com)

Also I have used below syntax.

formatDateTime(triggerOutputs()?['body/createdon'],'dd/MM/yyyy')

4. Then use "Compose" which is used to concatenate the values.

5. finally update the case with new Title.

Results :

Before :

After :

Refresh the page.

Thank you,

Amit Katariya

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Hi Amit Katariya, this solution worked like magic, I got my custom title. Thanks a lot. But I wanted this to be done using plug-ins. I had more customisations, so could you please help me out by sending the plug-ins method for the same.

Thank you.

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Amit Katariya007 10,409 Moderator on at

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What other changes can you elaborate ?

Also you can create a plugin which will run in POST operation stage. Please refer below article which will help you to implement your requirement.

itaintboring.com/.../Plugin Development.pdf

temmyraharjo.wordpress.com/.../

carldesouza.com/.../

crmchap.co.uk/.../

Thank you,

Amit Katariya

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