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Trying to Install eConnect Silently fails with error: Product: eConnect for Microsoft Dynamics GP 2013 -- The account you specified cannot be found. Please verify the account information.

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Posted on by Community Member Microsoft Employee

I am trying to install eConnect using the following syntax:

msiexec /i "Microsoft_DynamicsGP12_eConnect_x64_en-us.msi" /qn

In the event viewer it shows the following error:

Product: eConnect for Microsoft Dynamics GP 2013 -- The account you specified cannot be found. Please verify the account information.

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drummerboy_10 15 on at

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RE: Trying to Install eConnect Silently fails with error: Product: eConnect for Microsoft Dynamics GP 2013 -- The account you specified cannot be found. Please verify the account information.

Hi David -

When you install eConnect you have to give it a domain, username and password for the eConnect service. Your syntax doesn't appear to be providing that information which is probably why the failure message is happening.

--Sean

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