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Microsoft Dynamics CRM (Archived)

CRM 3.0 outlook laptop client and .net 2.0 on windows 8 64bit

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I'm trying to force an install of the Outlook Laptop client for CRM 3.0 on a Windows 8 machine. I get so far but then it won't recognize that .Net 2 is installed. I think because it wants it to be installed by User and as it's part of the .Net 3.5 Windows features it cannot find it in installed programs list.

I have tried to install .Net 2.0 separately, but it does not work whether I have the features turned off or on. It fails if I try and install when .Net 3.5 features are turned off and using compatibility settings. If turned on it tells me that it's already installed as part of operating system. I have also turned off compatibility checking in Group policy.

Could the issue be because there is a .Net V4 folder in C:/ and registry entries for it?

Is there a way to stop windows installer searching for installed programs when running?

I managed to bypass these issues on Windows 7 but installing .Net 1.1 and 2.0 directly - I have installed .Net 1.1 directly and that worked fine.

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  • Mohammad Atif Profile Picture
    on at

    Please check

    Supported operating systems: Windows 2000, Windows Vista, Windows XP

    Any combination of the following:

    Windows Operating Systems

    - Microsoft Windows 2000 with SP 4

    - Microsoft Windows XP with SP2

    - Windows Vista

    Microsoft Office

    - Microsoft Office XP SP3 (Only on Windows XP or Windows 2000)

    - Microsoft Office 2003 SP2

    - Microsoft Office 2007

    www.microsoft.com/.../details.aspx

    Thanks,

    Mohammad

  • Community Member Profile Picture
    on at

    Hi,

    I know it's not technically supported, which is why I'm trying to force the install.  It's technically not supported in Windows 7, but we have it working with that and with Outlook 2007/2010.

    Thanks

  • Verified answer
    kabtoffe Profile Picture
    25 on at

    The problem is this registry key (in 64-bit Windows 8):

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\policy\v2.0

    For some reason the installer wants to open it in Read/Write mode and gets an Access Denied which makes the installer think .NET 2 is not there. In order to fix this I had to take  ownership of the key and set Full Control to my user. There might be a better way to add the needed permission but that worked.

  • Community Member Profile Picture
    on at

    Thank you so so much.  This solved it!!

  • Community Member Profile Picture
    on at

    Hello - I don't suppose you've managed to get it working on 8.1?

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