SL 2011 FP1 OM Sales Journal Error

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Posted on by Cherie Kane

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I have a third party app which imports sales orders into shippers. It has been working fine for over 10 years. We changed the chart of accounts over the weekend using keychange and now the sales journal is showing that the tax amounts are posting to the error account from OM setup. Checking tax maintenance shows the correct accounts.

I have checked inventory items, tax maintenance, IN Setup, OM Setup and Customer Maintenance but don't see why the system isn't posting to the tax account.

Any help is appreciated.

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Mark E 6,405 on at

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RE: SL 2011 FP1 OM Sales Journal Error

Any chance you are using third party software for the Sales Tax (e.g. TaxBridge)? KeyChange will not extend the changes to 3rd party tables (unless you know how to modify the Keys to also update those tables).