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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Telephone integration ...
Microsoft Dynamics CRM (Archived)

Telephone integration CISCO and CRM 2013

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Posted on by betlejuice 2,139

Hi all

I want to test the solution offered by MSCRM Addons ltd http://www.mscrm-addons.com/Products/AddonsforMSCRM2011/TelephoneIntegration/tabid/173/Default.aspx

and for this  i need the TAPI driver for my cisco telephone CP-6921. I have read that the TSP TAPI driver for cisco is end of life...maybe guys do you now how can i resolve my problem or maybe you can advise me with an another solution. Thank you

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  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at

    Hi Oscar, send an email or speak to someone directly at Addons im sure they would be more than happy to help :)

    Best Wishes, Raz

  • Community Member Profile Picture
    Community Member on at

    Hello Oscar. Have you looked at Tenfold? It's an add-on that integrates MS Dynamics with any phone system. Tenfold offers functionalities such as call logging, caller ID, and click to call. https://www.tenfold.com/integrations/dynamics/

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