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Customer experience | Sales, Customer Insights,...
Suggested Answer

CoPilot, license, Users, and Apps

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Posted on by 217
 
 
CoPilot usage - ability to see who's using tokens and their user license to inform myself when to move folks between licensing types, if possible.
 
On top of user licenses and usage, I would also like to know which apps are used or not, to identify owners and to archive/delete unused apps.  
 
Is there something that can do this all together?  
I have the same question (0)
  • Suggested answer
    Zhilan Profile Picture
    144 on at
    Hey,
     

    To monitor Copilot token usage, you can track it through Azure to see where tokens are being consumed.

    To check a user's license type, go to the Microsoft Admin Center and review the licenses assigned to them.

    If you need to see which specific apps are being used, navigate to the Power Apps platform. For each app, click the three dots and select Share; this will show you who has access to the app.

    To determine whether a specific registered app is using Copilot tokens, you can use Azure Insights to monitor logs. Alternatively, you can set up logging in your own script to capture incoming and outgoing API requests, depending on your provider.

    To see who is actually using a specific app, you can check the audit history or analytics to review past activity and user engagement.

  • CU31101219-0 Profile Picture
    217 on at
    I would like a "all in one" way to look at all of this instead of having to go look in a bunch of different areas.  Is there something out there that can do this?
  • Zhilan Profile Picture
    144 on at
    Yes you can,

    get a power bi account and integrate all the sources using apis and table links, get the Microsoft User informations you can check

    https://graph.microsoft.com
    to get the available endpoints

    and for power apps app usage you will need power automate/dataverse to get data from the platform, and if it's Dynamics model driven apps you can just simply get Audit Log table into the power bi,

    you can also check XML Toolbox to see if there is any tool that can benifit you in the process for the integration
  • CU31101219-0 Profile Picture
    217 on at
    So another words, there isn't something that can be put together fairly easily to accomplish this, correct?
  • Suggested answer
    Zhilan Profile Picture
    144 on at
    For now Yes,
    Because Power Platform and Azure are two different architectures and they are not connected directly therefore it's not possible to gather everything together easily.

    ✅If this answer helped you, please consider marking it as Verified, it really helps others in community
  • Pravishi Singh Profile Picture
    26 on at

    In Microsoft Dynamics 365, managing Copilot, users, licenses, and apps is spread across a few different tools rather than one central place.

    User and license management is handled in the Microsoft 365 Admin Center, where you assign Copilot access based on licenses. For app usage and governance, the Power Platform Admin Center helps track which apps are active, who owns them, and what can be cleaned up. 

    When it comes to Copilot usage specifically, detailed tracking (like per-user activity or tokens) is still limited. You may need to rely on available analytics, logs, and environment-level insights.

    Overall, you’ll need to combine these tools to get a clear view of usage, licensing, and app management.

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