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Microsoft Dynamics CRM (Archived)

Remove Hide Actions (HideCustomAction) from Ribbon

Posted on by Microsoft Employee


I'm using Dynamics CRM v9.1, and have a perplexing problem that has really stumped our group. A few months ago we imported a managed solution into Dynamics that added a button to all Dynamics forms. We didn't want the button, and added an option to the ApplicationRibbon to hide it. here is our Ribbon XML.

  <RibbonDiffXml>
    <CustomActions>
      <HideCustomAction HideActionId="wscrm.inrule.ApplicationRibbon.{!EntityLogicalName}.RunRulesButton.Hide" Location="inrule.ApplicationRibbon.{!EntityLogicalName}.RunRulesButton" />
    </CustomActions>
...
</RibbonDiffXml>

We are trying to upgrade the managed solution now, and in order to do so we need to remove this dependency in the ribbon. Unfortunately I've not be able to remove this option.

I've tried the following:

1.Use Ribbon Workbench 2016 to remove the hide action using the Un-Hide button, I then publish directly out of Ribbon Workbench e.g.
2.I've added the application ribbon to a solution, exported, modify the customizations.xml to remove the above mentioned xml under CustomActions, import & publish


Neither option is actually removing these options though. If I export the solution again, the HideCustomActions are still in the XML, if I load Ribbon Workbench, they remain.

Does anyone have ideas of how I can remove these Hide actions?

Thanks,

Michael

*This post is locked for comments

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: Remove Hide Actions (HideCustomAction) from Ribbon

    Hi

    Like suggested above, a similar issue has been reported especially after the recent Unified Interface update.

    When you login to Unified Interface, do you get the following sidebar nav?

    0131.ScreenClip-_5B00_159_5D00_.png

    If so, your instance was configured before 9.1 updates, you could force it updated the interface and see if that fixes your problem. This is a workaround, please visit the link below

    www.magnetismsolutions.com/.../dynamics-365-v9-1-enable-unified-interface-ui-updates-on-upgraded-organizations

    If the flush does not fix your Ribbon issue, at least you get the unified interface updated.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Remove Hide Actions (HideCustomAction) from Ribbon

    Hi,

    You are not alone. Manay people are encounter this problem as well. So I would advice you to contact Microsoft in this case.

    Reference Discussion

    community.dynamics.com/.../309528

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