Customer Voice personalized links not working with special characters (š,č,ž...)

Posted on by Mitja Mavric

Hello, I created personalized links with four parameters, one of the parameters contains customer names, and names can have special characters such as č,š,ž (eg Jože, Boštjan, ...). When I try to open such a link, it does not work (reports an error, "Sorry, an error occurred").

Example Session ID: 9edd5899-c92a-4ff8-bb3f-140d072cd3bc

Please give me some advice on this issue.

Thank you,
Mitja

Categories:

Survey Distribution