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Email waiting to be sent - Notification or alert to admin possible?

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Posted on by MLarsen

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Hello.

We had an issue on our Dynamics CRM organization the other day when a workflow created a bunch of emails to be sent, but they stopped at status waiting to be sent. Took us a few days before we saw this problem since we thought they were sent out...

I had to logon to the server (on-premise) and restart the AsyncService, then the emails was sent out.

Is there any way to get a notification on email or something when emails have been in this waiting status for a while?

We are using server-side sync and not the email router for sending emails.

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sandeepstw 4,601 on at

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RE: Email waiting to be sent - Notification or alert to admin possible?

HI,

When you run a main workflow to send emails, create another workflow which run after a while and check status of email you can run second workflow using wait condition.

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