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Workflows - what am I missing?

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Posted on by 91

I have 3 workflows set up - based on sales line discount %'s -

I have three workflow user groups for approvals

1. up to 5% approvers

2. 5.1% to 7.5% approvers

3. over 7.51% approvers

1.  Example – NOT SUCCESSFUL

First line at 10%

Second line at 5%

Third line at 7.5%

This order should go to all approvers

  • Will the document be restricted until at least one of each approval group approves it?
    • The approval only went to 10% approvers

2.  Example – NOT SUCCESSFUL

First line at 5%

Second line at 7.5%

  • Document only went to 5% approvers, should have gone to 7.5% approvers

3.  Example - Successful

First line no discount

Second line 7.5%

  • Document went to the 7.5% approvers

4.  Example – NOT SUCCESSFUL

First line at 7.5%

Second line at 5%

  • Document went to 5% approvers

It seems there is something wrong with the 7.5% workflow -

Here is how I have set up:

I have also tried it like this:

Thank you and aplogies for the long post!! 

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: Workflows - what am I missing?

    The problem is that you think the workflow is going to read all the lines and pick the largest one to send for approval and that's just not the way it works. In fact, the workflows are not written to really do things line by line. They are written to execute from the header level.

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