web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Workflows - what am I missing?

(0) ShareShare
ReportReport
Posted on by 105

I have 3 workflows set up - based on sales line discount %'s -

I have three workflow user groups for approvals

1. up to 5% approvers

2. 5.1% to 7.5% approvers

3. over 7.51% approvers

1.  Example – NOT SUCCESSFUL

First line at 10%

Second line at 5%

Third line at 7.5%

This order should go to all approvers

  • Will the document be restricted until at least one of each approval group approves it?
    • The approval only went to 10% approvers

2.  Example – NOT SUCCESSFUL

First line at 5%

Second line at 7.5%

  • Document only went to 5% approvers, should have gone to 7.5% approvers

3.  Example - Successful

First line no discount

Second line 7.5%

  • Document went to the 7.5% approvers

4.  Example – NOT SUCCESSFUL

First line at 7.5%

Second line at 5%

  • Document went to 5% approvers

It seems there is something wrong with the 7.5% workflow -

Here is how I have set up:

I have also tried it like this:

Thank you and aplogies for the long post!! 

  • Suggested answer
    Dallefeld Profile Picture
    235 User Group Leader on at

    The problem is that you think the workflow is going to read all the lines and pick the largest one to send for approval and that's just not the way it works. In fact, the workflows are not written to really do things line by line. They are written to execute from the header level.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 719 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 410 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 369 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans