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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Status reason transition for Lead entity

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Posted on by 458

Hi there all experts .

I read documents on the web and find out status reason transition does not exist for lead entity.

Is there any way to enable that for lead entity?
It does not matter how difficult it be.

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Please refer to the following documentation: 

    Define status reason transitions | Microsoft Docs

    The button is only shown in the Status Reason field of Case entity and custom entities.

    7317.pastedimage1629686492976v1.png

    The status reason transitions cannot be edited for other system entities (not Lead entity only).

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