Hi there all experts .
I read documents on the web and find out status reason transition does not exist for lead entity.
Is there any way to enable that for lead entity?
It does not matter how difficult it be.
Hi there all experts .
I read documents on the web and find out status reason transition does not exist for lead entity.
Is there any way to enable that for lead entity?
It does not matter how difficult it be.
Hi,
Please refer to the following documentation:
Define status reason transitions | Microsoft Docs
The button is only shown in the Status Reason field of Case entity and custom entities.
The status reason transitions cannot be edited for other system entities (not Lead entity only).
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