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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Status reason transition for Lead entity

Posted on by 450

Hi there all experts .

I read documents on the web and find out status reason transition does not exist for lead entity.

Is there any way to enable that for lead entity?
It does not matter how difficult it be.

  • Verified answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Status reason transition for Lead entity

    Hi,

    Please refer to the following documentation: 

    Define status reason transitions | Microsoft Docs

    The button is only shown in the Status Reason field of Case entity and custom entities.

    7317.pastedimage1629686492976v1.png

    The status reason transitions cannot be edited for other system entities (not Lead entity only).

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