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Expiration date

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Posted on by Shaikh Zuber

Hi,

When trying to post a Sales credit memo, the below error occurs.

As we have checked, the Expiration date is not mentioned in the Posted Sales Invoice (Item tracking line) page for Items# CAR1588H, but it is mentioned in the Sales credit memo.

Can you please explain, what further actions I need to take to post the sales credit memo; I can’t amend the posted sales invoice.

Thanks & Regards,

Shaikh Zuber

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Dynamics 365 Business Central

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Valentin Castravet 31,262 Super User 2025 Season 2 on at

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Expiration date

In your sales credit memo, you need to select the item and then go to Item Tracking Lines and enter an expiration date.

If you open the item card for your item, and scroll down to the Item Tracking Code field you should see a value in there. If you open up that Item Tracking Code you will see the Require Expiration Dates as true. This is why the system is asking for an expiration date.

If the invoice did not ask for an expiration date, was this recently turned on?

Valentin Castravet

Zander ERP Services

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YUN ZHU 95,307 Super User 2025 Season 2 on at

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Expiration date

Hi, it looks like you have the following setting enabled, try disabling it.

Thanks.

ZHU

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SZ-02080949-0 16 on at

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Expiration date

Hi,

In item tracking code the Require Entry expiration date is Enable, and i tried to disable and post the sales credit memo, then also throwing the same error.

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YUN ZHU 95,307 Super User 2025 Season 2 on at

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Expiration date

Hi, this may only take effect for newly created Lot/Serial. You can try deleting and re-creating a new Lot/Serial.

Hope this helps.

Thanks.

ZHU

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Jun Wang 8,200 Super User 2025 Season 2 on at

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Expiration date

if BC asks for the expiration date, it must have been set to yes on the item tracking code setting for that or another item. After transaction has been posted to such item already, you couldn't turn it off.

so check which items are requiring the info and populate as such.

Jun Wang

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Teddy Herryanto (Th... 14,277 Super User 2025 Season 2 on at

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Expiration date

Two reasons:

1) Because you enable the Expiration Date on Item Tracking.

2) When you are using Sales Credit, you increase the stock. For the sales invoice, you decrease the stock. The Expiration Date is mandatory when you increase the stock.

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