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Non primary delivery address not setting in sales order by creating from DMF

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Posted on by CU24090812-1

I’m trying to create a sales order in D365FO using DMF with a non-primary delivery address. However, whenever I create the order, the system automatically picks up the customer’s primary address and ignores the delivery address I’m providing.

From what I’ve researched, it looks like I need to set the non-primary delivery address name in the `DeliveryAddressName` field of the entity XML. I’ve already updated that, but the sales order is still being created with the primary address instead of the one I specified

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Dynamics 365 Finance

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Martin Dráb 239,040 Most Valuable Professional on at

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I think the key field is DeliveryAddressLocationId. Check if you have any value there and if so, which address it's for.

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CU24090812-1 18 on at

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I am not getting location id in payload, I am getting the following fields in my payload: City, CountryRegion, Description, State, Street and Zip code

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Sagar121 1,160 Super User 2026 Season 1 on at

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Hi @CU24090812-1,

Usually the Adress type = delivery get defaulted from customer if you create SO.

Which entity you are using ? what all fields you are targetting ?

Can you please put data in field DeliveryAddressDescription & then try?

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CA Aman Agrawal 123 on at

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Hi @CU24090812-1

Please use the DeliveryAddressLocationID filed instead of DeliveryAddressName field. You can refer the below screenshot

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CU24090812-1 18 on at

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I am using SalesOrderHeaderV3Entity and my payload is:

<Document>

<SALESORDERHEADERV3ENTITY>

<CONFIRMEDRECEIPTDATE>1900-01-01T00:00:00</CONFIRMEDRECEIPTDATE>

<CONFIRMEDSHIPPINGDATE>1900-01-01T00:00:00</CONFIRMEDSHIPPINGDATE>

<CURRENCYCODE>USD</CURRENCYCODE>

<CUSTOMERSORDERREFERENCE>4518964489</CUSTOMERSORDERREFERENCE>

<ORDERINGCUSTOMERACCOUNTNUMBER>A1020</ORDERINGCUSTOMERACCOUNTNUMBER>

<REQUESTEDRECEIPTDATE>2025-09-25T00:00:00</REQUESTEDRECEIPTDATE>

<REQUESTEDSHIPPINGDATE>2025-09-26T00:00:00</REQUESTEDSHIPPINGDATE>

<DELIVERYADDRESSNAME>Medline Northfield Textile Div 50</DELIVERYADDRESSNAME>

<DELIVERYADDRESSDESCRIPTION>Medline Industries LP</DELIVERYADDRESSDESCRIPTION>

<DELIVERYADDRESSCITY>LITHIA SPRINGS</DELIVERYADDRESSCITY>

<DELIVERYADDRESSCOUNTRYREGIONID>USA</DELIVERYADDRESSCOUNTRYREGIONID>

<DELIVERYADDRESSSTATEID>GA</DELIVERYADDRESSSTATEID>

<DELIVERYADDRESSSTREET>9101 RIVERSIDE PKWY</DELIVERYADDRESSSTREET>

<DELIVERYADDRESSZIPCODE>30122</DELIVERYADDRESSZIPCODE>

<LANGUAGEID>en-US</LANGUAGEID>

<SALESORDERORIGINCODE>EDI</SALESORDERORIGINCODE>

</SALESORDERHEADERV3ENTITY>

</Document>

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CU24090812-1 18 on at

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Hi @Martin Dráb/@CA Aman Agrawal,

I have also updated DeliveryAddressLocationID in the payload but still non primary address is not updated on the order. It created with the primary addres.

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CA Neeraj Kumar 5,099 Super User 2026 Season 1 on at

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Hi @CU24090812-1,

I have tested the import through DMF for SalesOrderHeaderV3Entity in XML format by giving the DeliveryAddressLocationid and Location id value of non-primary delivery address, and it is working perfectly.

Please share the latest payload after addition of DeliveryAddressLocationid field, even i have validated from backend X++, it is clearly written there, in case of DeliveryAddressLocationid is passed, it takes LogisticsLocation recid from the given locationid, if it is blank then it picks from Default Delivery address setup in the address > More info > Set defaults..

After updating the payload, have you also re-generate your mapping?

If this helped, please mark it as "Verified" for others facing the same issue Keep in mind that it is possible to mark more than one answer as verified

Regards,

Neeraj Kumar

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