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Dynamics 365 Community / Forums / Business Central forum / Problems installing so...
Business Central forum

Problems installing solutions for D365 On Premises from AppSource

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Posted on by Community Member

I am having real problems installing solutions for D365 on premises from AppSource, and have been going round in a loop and getting nowhere for a few days now.

- I choose the solution I want, and am prompted to log in with my MS organisation account.

- I fill in the form, accept the term and then it says 'Taking you to Dynamics 365 to complete the installation.

- I then get an error saying they couldn't find a Dynamics 365 organisation connected to my account (which is right, because we are on-premises).

- My organisation login is for Office 365, SharePoint 365, ect.

I've tried creating another MS account with another email alias, but I am prompted to log into a organisation account when I try to download from AppSource.

Has anyone else come across this problem? How did you solve it?

Today I was at the point of being ready to buy a prepaid support pack from MS to log a ticket - however they do any paid support for D365 on premises. Not feeling the love :( 

Any ideas or suggestions are greatly appreciated!

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    Community Member Profile Picture
    Community Member on at

    The apps in AppSource are only available for Microsoft Dynamics 365 Finance and Operations, Business Edition. They can't be deployed from AppSource to an on-premise or private deployment. I would recommend contacting the publisher of the app as many of them also have on-premise versions available as well.

    Thanks

    Daryl Anderson

    Microsoft

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