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Item Card issue, The changes to the Item record cannot be saved because some information on the page is not up-to-date.

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Posted on by Rex Chang

Hello,

I have some questions in Item Card.

In my case, it popup the error message:
The changes to the Item record cannot be saved because some information on the page is not up-to-date.
Close the page, reopen it, and try again. Identification fields and values: No. = XXXXXXXXXX.

Please refer scenarios and images below. Anyone has same issue and how do I fix that?
Scenario 1. Wen I type item category code/product group/service item group/base unit of measure, then click refresh or send approval request.

Scenario 2. Type same as Scenario 1 field, then type costing method.

Kind Regards
Rex

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Andy Sather on at

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RE: Item Card issue, The changes to the Item record cannot be saved because some information on the page is not up-to-date.

Thank you for replying with the solution Rex. Glad you were able to get this resolved.
Rex Chang 15 on at

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RE: Item Card issue, The changes to the Item record cannot be saved because some information on the page is not up-to-date.

Hi Andy,

Thanks for your reply,

I've been fixed the issue, I figure out only dimensions fields has that problem, then tried to modify insert function and modify function for default dimension from true to false.

It's usefully.
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Andy Sather on at

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RE: Item Card issue, The changes to the Item record cannot be saved because some information on the page is not up-to-date.

Do you see the same issue if you enter all the required fields on the page and then you hit refresh or send approval request?