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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / AR Write-off journal h...
Finance | Project Operations, Human Resources, ...
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AR Write-off journal has Sales Tax error due to multiple customer transactions on the same Voucher

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Posted on by Michelle Tayler 9
I am trying configure the AR Write-off journal to include the Sales tax line reversal, however, I am getting the following error message:  
 
 
I have the following configuration turned on to enable 'Separate Sales Tax'.   
 
 
The Project invoicing is set up to have multiple lines - each invoicing a different phase of the project, which means they all have the same Voucher.  
 
 
 
 
Any suggestions on what configuration I may be missing?  I believe this is related to One Voucher, but I'm not sure what I am missing.   
 
Thanks.
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 17,153 Most Valuable Professional on at
    AR Write-off journal has Sales Tax error due to multiple customer transactions on the same Voucher
    Hi,
     
    This is the standard control for OOB.
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    AR Write-off journal has Sales Tax error due to multiple customer transactions on the same Voucher
    Hi,
    You can refer to this official document: One voucher - Finance | Dynamics 365 | Microsoft Learn, this article introduces what is a voucher, as well as the issues of a voucher, the business scenarios used, etc. Or you can refer to this official document: Single voucher with multiple customer or vendor records - Finance | Dynamics 365 | Microsoft Learn. This article provides an overview of what happens when you post a single voucher with multiple customer or vendor records.
    Best regards,
    Kevin

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