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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customise quality cont...
Small and medium business | Business Central, N...
Suggested Answer

Customise quality control process

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Posted on by Niki 427
Hi Experts,
 
I need to build a quality control process for local purchase orders in dynamic 365 BC. I can brief my requirement as follows:
 
Purchasing depart will raised the purchase order and the storekeeper will GRN all the items which are mentioned in PO to the Quarantine location. After that quality control process will start. QC passed quantities need to transfer to the Main location and the failed quantities need to transfer to the damage location. Finally, finance department will invoice only  QC passed quantities.  QC failed quantities will return to the vendors.
 
Can you suggest me best solution for my requirement.
 
Thank you so much for your support. 
 
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,150 Super User 2025 Season 2 on at

    Maybe this will help guide your process.

     

    Your requirement is a common quality control (QC) workflow and can be managed in Business Central with a mix of standard features and light customization or process control.

    ✅ Suggested Process Flow:

    1. Purchase Order Creation (Standard)

      Purchasing department creates a PO as usual.
       

    2. Receiving to Quarantine Location (Standard)

      • Storekeeper posts receipt to a dedicated Quarantine Location (e.g., "QUAR").

      • Do not post the invoice at this point.

    3. Quality Control Step (Manual or Custom Page)

      • QC team checks the items.

      • Based on results:

        • Pass: Create Transfer Order to move items to Main Location.

        • Fail: Create Transfer Order to move items to Damage Location 


    4. Invoicing Only QC-Passed Quantity (Custom/Controlled Process)

      • Use quantity invoicing control:

        • In the PO, manually update the quantity to invoice to match QC-passed quantity before posting.

        • Alternatively, use a custom extension or approval workflow to ensure only passed quantities are invoiced.


          •  

    5. Return Failed Quantities (Standard)

      • Use Purchase Return Order for failed items from Damage Location.



        •  

     Optional Enhancements:

    • Custom QC Status Tracking Table: To log pass/fail per item.
    • Workflow Approval for QC Review.
    • Custom Report or Page to guide storekeeper and QC user actions.

         
     

    This solution keeps most of the process standard and only introduces custom handling where required (QC and invoicing control).

    Mark below checkbox to make this answer Verified if it helps you.

  • Suggested answer
    RockwithNav Profile Picture
    RockwithNav 8,637 Super User 2025 Season 2 on at
    Standard process with some tweak will be a workaround which may suffice your need to an extent but you have to go with some custom process or maybe search for a third party extension possibly.
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,729 Super User 2025 Season 2 on at
    There is no quality inspection process in BC, but there are some practices.
    1. For example, you first put the inventory into the "quality inspection location", and then transfer the inventory without problems to the normal location through Transfer Order.
    2. Through Blanket Purchase Orders, create all quantities and then create the order. After quality inspection, modify the quantity and post it.
     
    Hope this can give you some hints.
    Thanks.
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 20,603 Super User 2025 Season 2 on at

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