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Microsoft Dynamics NAV (Archived)

applies to document no in purchase credit memo is blank why

Posted on by 4,548

When i want to return invoiced purchase order it is accept to return order and applied to doc no is blank and applies document type is blank.

I think the posted invoiced is not applies so that i make the following steps :

1- go to Vendor card select vendor no to invoice i need to return

2-select vendor ledger entries then select purchase invoice no

3- press function apply entries    

4-then go to return order form i select function copy document then document type : posted invoice then i write posted purchase invoice

5-then ok then i see applies to document no applies to document type also is blank

what is wrong in my steps

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  • Suggested answer
    Jens Glathe Profile Picture
    Jens Glathe 6,092 on at
    RE: applies to document no in purchase credit memo is blank why

    Hi Ahmed,

    I don't understand the application bit. What I understood is that you negotiated with a vendor to take some goods back, therefore the return order... that you copy from the posted purchase invoice.

    So... the posted purchase invoice can be already paid, then it is useful to unapply the vendor ledger entry of the invoice first. Otherwise you can't apply the vendor invoice with the credit memo you generate from the return order. Assuming this is what you want to do, the steps should be:

    1. Select the vendor in the vendor card.

    2. Open the vendor ledger entries, select the invoice you want to reverse.

    3. Choose the function "Unapply Entries". Post the unapplication. The vendor entry should be open afterwards. This is only necessary when the invoice has been paid.

    4. Go to return orders, create a new document, and use the "Copy Document" function (including header, no recalculation of lines) for the posted purchase invoice to fill in the return order. The applies-to document type and applies-to document no. fields should be filled in correctly.

    with best regards

    Jens

  • ahmed barbary Profile Picture
    ahmed barbary 4,548 on at
    RE: applies to document no in purchase credit memo is blank why

    Thank you for reply

    my dynamic nav version is 2009 R2

    i go to vendor card then ledger entries then select invoice i need to reverse then function apply entries  then display more entries without applies to id

    i set to all applies to id(select more entries then set to applies id)

    then post application

    it give me message successfuly post application

    I go to return order form then copy document and i write invoice i need to reverse

    then ok

    but also blank applie to document no and blnak document type

    what i do know

    are my steps is true

    if possible help me

    thanks

  • Verified answer
    Jens Glathe Profile Picture
    Jens Glathe 6,092 on at
    RE: applies to document no in purchase credit memo is blank why

    Hi Ahmed,

    These are different tables... The vendor ledger entries can originate from orders (via invoice), return orders (via credit memo), payments, refunds, and general journal postings. They are open items and can be applied with each other.

    Purchase invoices and credit memos are a subtype of purchase orders. However, these are a "source" for creating vendor ledger entries. You can give application information in an invoice or credit memo, but this is only filled in by default when you use the "copy document" function, to reverse/cancel an invoice. You can select the entry to apply directly in the credit memo form/page, lookup on "Applies-to Document No.". Or you can use the "Apply Entries" function and select one or more entries. When you do this, the field "Applies-to ID" will be filled in.

    The applies-to information is used when the invoice or credit memo is posted. It will be retained in the posted invoice/credit memo, but only if this is the way the application was initiated.

    You can also apply posted vendor ledger entries ("late application", from the vendor ledger entries list). When you do this, the application gets posted, but the source document (posted invoice, posted credit memo) will not be changed.

    The other part is that you can fill the "Apllies-to Document Type" field when selecting an application, but the application will also work when the document type is omitted. There are certainly some bugs in the standard product here, some for more than a decade, IMO. This only becomes an issue when you have two or more document types with the same document no. In the German localization, it was (partially) fixed by the payment AddOn.

    Regarding your example you describe: It doesn't make sense to me. You should directly start with Step #4, the others shouldn't be necessary. But if you do an *unapply* first it would make sense. Assuming you need to do an unapply, the steps you describe sound right. What Version of NAV are you using?

    with best regards

    Jens

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