Hi Team,
I have to edit resolve form for Case. I found form in Case resolution entity, but when I am editing and publishing form it is not reflecting on actual application.
For eg:
Changed form:
Form on Application:
Could you help me?
Hi Team,
I have to edit resolve form for Case. I found form in Case resolution entity, but when I am editing and publishing form it is not reflecting on actual application.
For eg:
Changed form:
Form on Application:
Could you help me?
HI Partner,
You can refer this article which will assist in changing the resolve case form https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-modify-case-resolution-dialog
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