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Customer experience | Sales, Customer Insights,...
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Update to 8.2.2 to 9.0.14 fail

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Posted on by 15

Hello.

i want to update my large organisation on 8.2.2 to 9.0.14.

i'm install dynamics 9.0.14. run import org and have error:

12:46:06| Info| Failed to install package msdynce_LeadManagement on attempt 1.
12:46:06| Info| Failed to install msdynce_LeadManagementException: Microsoft.Crm.PackageDeployment.PackageDeployerException: Package msdynce_LeadManagement failed to install on attempt 1.
System.AggregateException: One or more errors occurred. ---> Microsoft.Crm.MultiTenantPackageDeployment.PackageDeployerImportException: PackageDeployerWrapper: Import Failed status encountered. Details: Failed to load solution Lead Management, version: 9.0.4.0066. See the log file.
at Microsoft.Crm.MultiTenantPackageDeployment.PdExecutor.Process(PackageDeploymentInputArgs input, JobOutput`1 output, CancellationToken ct)
at System.Threading.Tasks.Task.Execute()
--- End of inner exception stack trace ---
---> (Inner Exception #0) Microsoft.Crm.MultiTenantPackageDeployment.PackageDeployerImportException: PackageDeployerWrapper: Import Failed status encountered. Details: Failed to load solution Lead Management, version: 9.0.4.0066. See the log file.
at Microsoft.Crm.MultiTenantPackageDeployment.PdExecutor.Process(PackageDeploymentInputArgs input, JobOutput`1 output, CancellationToken ct)
at System.Threading.Tasks.Task.Execute()<---


[4/2/2020 9:45:16 AM]: PackageDeployerWrapper: Resetting PackageDeployer operation completion state.
[4/2/2020 9:45:16 AM]: PackageDeployerWrapper: Starting PackageDeployer configuration parsing.
[4/2/2020 9:45:16 AM]: Reading the import configuration. Please wait.
[4/2/2020 9:45:16 AM]: Reading the solutions. Please wait.
[4/2/2020 9:45:19 AM]: Found the solution: Lead Management, version: 9.0.4.0066 (Managed)
[4/2/2020 9:45:19 AM]: Found the solution: Lead Management Patch, version: 9.0.4.0566 (Managed)
[4/2/2020 9:45:19 AM]: PackageDeployerWrapper: PackageDeployer successfully finished configuration parsing.
[4/2/2020 9:45:19 AM]: PackageDeployerWrapper: Starting PackageDeployer import operation.
[4/2/2020 9:45:19 AM]: PackageDeployerWrapper: Waiting for PackageDeployer completion...
[4/2/2020 9:45:51 AM]: PackageDeployerWrapper: PackageDeployer reported status [Failed] during import: Failed to load solution Lead Management, version: 9.0.4.0066. See the log file.
[4/2/2020 9:45:51 AM]: PackageDeployerWrapper: Logger LastError: Message: Importing solution threw and unforeseen exception
Source : Microsoft.Crm.Extensibility
Method : Execute
Date : 12:45:51 PM
Time : 4/2/2020
Error : Import failed
Stack Trace : at Microsoft.Xrm.Tooling.PackageDeployment.CrmPackageCore.ImportCode.BaseImportCustomizations.ExecuteImportSolution(ConfigSolutionFile Sol, String sSolutionImportFilePath)
======================================================================================================================

[4/2/2020 9:45:51 AM]: PackageDeployerWrapper: Logger LastException: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Import failed (Fault Detail is equal to Exception details:
ErrorCode: 0x8004801E
Message: Import failed;
[Microsoft.Crm.ObjectModel: Microsoft.Crm.Extensibility.InternalOperationPlugin]
[1b830950-e106-4ee1-b3fd-d348cb65dc8d: ObjectModel Implementation]


TimeStamp: 2020-04-02T09:45:51.5944390Z
--
Exception details:
ErrorCode: 0x8004801E
Message: Import failed
TimeStamp: 2020-04-02T09:45:51.5944390Z
--
Exception details:
ErrorCode: 0x80040216
Message: System.ArgumentException: An item with the same key has already been added.
TimeStamp: 2020-04-02T09:45:51.5944390Z
--
).
[4/2/2020 9:45:51 AM]: PackageDeployerWrapper: PackageDeployerWrapper: OrganizationServiceFault details: Exception details:
ErrorCode: 0x8004801E
Message: Import failed;
[Microsoft.Crm.ObjectModel: Microsoft.Crm.Extensibility.InternalOperationPlugin]
[1b830950-e106-4ee1-b3fd-d348cb65dc8d: ObjectModel Implementation]


TimeStamp: 2020-04-02T09:45:51.5944390Z
--
Exception details:
ErrorCode: 0x8004801E
Message: Import failed
TimeStamp: 2020-04-02T09:45:51.5944390Z
--
Exception details:
ErrorCode: 0x80040216
Message: System.ArgumentException: An item with the same key has already been added.
TimeStamp: 2020-04-02T09:45:51.5944390Z
--

I have the same question (0)
  • Ahmed Akl Profile Picture
    20 on at
    RE: Update to 8.2.2 to 9.0.14 fail

    Hi Dmitriy ,

    I am facing the same issue, Have you found any solution to fix it ?

  • Suggested answer
    WCL Profile Picture
    140 on at
    RE: Update to 8.2.2 to 9.0.14 fail

    Assume from version number this is On Premise ... I had lots of grief with import attemtps to 0.14 - update 0.18 seems OK (didn't tyr any between those so may also be OK)

  • Dmitriy Gr Profile Picture
    15 on at
  • Dmitriy Gr Profile Picture
    15 on at
    RE: Update to 8.2.2 to 9.0.14 fail

    can you explain what install with base package msdynce_LeadManagement? maybe i can disable install all base packages?

  • Ken Hubbard Profile Picture
    on at
    RE: Update to 8.2.2 to 9.0.14 fail

    Hello Sir,

    Reviewing the error the problem is defined by this bit:

    Message: System.ArgumentException: An item with the same key has already been added.

    However, debugging this further would require turning on a verbose trace log to identify the field from which we could make a recommendation from there.  Since the upload of such logs would be unrealistic for the forums, I would recommend a support case.

  • Dmitriy Gr Profile Picture
    15 on at
    RE: Update to 8.2.2 to 9.0.14 fail

    i'm install all CU 0.3-0.14 after that try import org...

  • Ken Hubbard Profile Picture
    on at
    RE: Update to 8.2.2 to 9.0.14 fail

    Apologies. I was reading the cumulative update list incorrectly. Let me review your error further and see if I can make another recommendations.

  • Ken Hubbard Profile Picture
    on at
    RE: Update to 8.2.2 to 9.0.14 fail

    My recommendation would be to update your existing 9.0.14 instance to 9.0.3.7. After this, import the organization into the updated environment.

  • Dmitriy Gr Profile Picture
    15 on at
    RE: Update to 8.2.2 to 9.0.14 fail

    you mean i need update Installation 8.2 to 9.0.3, don't import 8.2 to 9.0.14?

  • Suggested answer
    Ken Hubbard Profile Picture
    on at
    RE: Update to 8.2.2 to 9.0.14 fail

    Hello,

    My first recommendation would be to uprgade your installation to the latest (currently 9.0.3.7) as a number of issues have since been fixed with the database upgrade/import process.

    support.microsoft.com/.../microsoft-dynamics-365-onpremise-cumulative-updates

    Thank you,

    Ken Hubbard

    Dynamics Support

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