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Dynamics 365 Community / Forums / Field Service forum / Team member license
Field Service forum

Team member license

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Posted on by Community Member

Hi Members,

I would to know if anyone has experience using the Team member license for the field technician.

I've read the functionalities of this license with all details, but I would like to know from practical experience  if this license can cover the needs of the field technician using  a Resco App.

Technician should be able to create Asset, update asset from his mobile App.

Best regards,

Bassamba

Categories:
Web and mobile experience
I have the same question (0)
  • Verified answer
    Al Iggs Profile Picture
    Al Iggs Microsoft Employee on at

    Hi Bassamba, no, the Team Member license is not sufficient for Field Service scenarios.

  • Community Member Profile Picture
    Community Member on at

    Hi Alexander,

    Thank you for your reply, however I would like to have more details why it's not sufficient for Field Service scenarios: which scenarios ?

    Waiting for your call.

    Best regards,

    Bassamba

  • Verified answer
    Al Iggs Profile Picture
    Al Iggs Microsoft Employee on at

    Have a look at the latest licensing guide: mbs.microsoft.com/.../Dynamics365LicensingGuide.pdf. There is read access for team members, but you don't have the right to update or create records. Customers who licensed team members in the past had a different policy, but if a customer buys today, a team member who cannot write any data rarely makes sense.

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