Hi,
We have trouble adding 1 (one) Dynamics 365 for Marketing Attach license to our customer (The minimum quantity is 10.):
Licensing guide:
Dynamics 365 for Marketing Attach
Customers with fewer than 10 full users (enterprise and/or professional) of Dynamics 365 Customer Engagement Plan or applications and/or of Dynamics 365 Plan, who aren’t eligible to receive Dynamics 365 for Marketing (2K contacts), may purchase Dynamics 365 for Marketing Attach. The base pack of Dynamics 365 for Marketing includes 1 Marketing Application instance and an entitlement of 10K contacts. Only one of the “base packs” with 10K contacts may be purchased. Customer Engagement entitlements are at the tenant level; therefore, they are not included with this application. Scenario: Customer has less than 10 Dynamics 365 plan or Customer Engagement plan/applications users and purchases Dynamics 365 for Marketing Attach.
The customer has ten (10) fully licensed users.
This has worked before.
This problem has now also appeared for customers who have previously purchased this license.
Do you know what has changed?
If we set license count to ten, the price is also 10*632,50€ when it should be 1*632,50€.
Thank you
