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Then where it is says access denied
Yes,internally.
May I know at what situation this error?
Are you able to access the below URL
your extenal domain auth.mydomain.com:444 not accessible.
then what error display and what did you do
Point as in how, it point to the server where CRM is installed.
When you ping auth.mydomain.com is it point to CRM database
The ping is fine both internally and externally.
When you ping it wont say like that either it will display IP address or the request could not find host error occur
the auth.mydomain.com:444 is saying is not accessible.
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