Microsoft Dynamics GP (Archived)

Creating A Credit / Debit Memo

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Posted on by bosslady

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How do I create a CM & DM? Yes, I need a refresher course.

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soma 24,410 on at

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For Receivable CM & DM, go to Transaction-->Sales-->Transaction Entry and choose the Document Type to CM or DM.

Note: You can find the AR user guide under documentation folder of your GP installed location. Or contact your GP partner to get some training about the same.

Hope this helps!!!

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L Vail 65,271 on at

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Hi,

Wellllll, first we need to know which module. For Payables, simply go into Payables Transaction Entry (Purchasing | Transactions | Transaction Entry) and change the document type to Credit. There really isn't a 'debit memo'. To accomplish the same thing, you'd just create a Payables transaction as an invoice. For Payables, your choices are Invoice, Finance Charge, Misc Charge (you could also use Misc Charge as a 'debit memo') , Return or Credit Memo.

Over on the Receivables side, it's pretty much the same thing. Launch the Receivables Transaction entry window (Sales | Transactions | Transaction Entry). The document types available are: Sales/Invoices, Debit Memos, Finance Charges, Service/Repairs, Warranty, Credit Memo and Returns.

For both PM and RM the difference between a Credit Memo and a Return is that for a return you can enter 'refund' payment information. It won't generate a refund check, but that's a whole different discussion.

If I were going to use the Misc Charge document type as a Debit Memo, I would go into the Payables Setup window and change the text that came up in the drop-down box. It would look like this:

If you are trying to do a 'credit memo' in SOP, you can't, that's not a document type. In SOP you would use a return so that you would restore the item to inventory.

Is that what you wanted to know?

Kind regards,

Leslie

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bosslady 175 on at

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Thank you so much. I really appreciate it.

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Thomas Newcomb 1,810 on at

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Hello!

I follow up to see if the information that was posted above has helped resolve the issue or not?

Please let us know if you need any more assistance on this issue.

~Thomas Newcomb

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Microsoft Dynamics GP Support

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This posting is provided "AS IS" with no warranties, and confers no rights

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