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Microsoft Dynamics CRM (Archived)

Activities Report from Accounts

Posted on by Microsoft Employee

I log all activities under the account rather than the opportunity. Can I run a report of activity types during a specific period from accounts?

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  • Suggested answer
    Aileen Gusni Profile Picture
    Aileen Gusni 44,522 on at
    RE: Activities Report from Accounts

    Yes, you can.

    Which version do you use? Online or OnPremise?

    You just select to show all of the Activities under account

    In activity entity, actually CRM stored activity type, which is the activity entity, when you create a new custom activity entity, you define that this entity is Activity. For system entity, by default it has it values of Activity Type

    msdn.microsoft.com/.../afe17a4a-fdca-44b4-8c14-a19ba327662e

    CRM stores in the Activity table the type of the Activity, whether Appointment, Task, Phone Call, Fax, Letter, etc as Option Set value which is you can query using SQL or Fetch XML.

    So yes, you can.

    Thanks.

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