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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Edit Field Service Analytics and Insights PowerBi reports

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Posted on by

Hello Everyone,

Is it possible to edit the reports in the following menus?

 2022_2D00_11_2D00_18_5F00_11_2D00_59_2D00_56.jpg

If not, is there a descriptive documentation specifically which fields are used for each KPI/visualization?

Thank you,

V

I have the same question (0)
  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    It won't be able to update those reports as they are part of Field Service and RSO.

    Here is the documentation:

    learn.microsoft.com/.../analytics-predictive-work-duration

    learn.microsoft.com/.../scheduling-analytics-reports

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