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Customer experience | Sales, Customer Insights,...
Answered

Owner id in Tasks Activity (change with Power Automate)

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Posted on by 62

I created a Power Automate flows that checks on the Invoices that are late with payment and I need to create a Task that is assigned to the BDE (Custom field in Invoice, where you choose a Contact), but

when I get the ID of this certain contact (BDE), I can't make it to be a owner, instead it is always me since I'm the one that created the Invoice in the first place. I get an error "

systemuser With Id = 0a2a2262-80ee-ea11-a817-000d3a200cf3 Does Not Exist", even though when I create a separate flow when I list the contacts and get the certain contact with this id the 
_ownerid_type is system user. Does the owner id has to be the one that created the entity before, or is there a way to change this? 
I have the same question (0)
  • Verified answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    You are trying to set Contcat GUID to Owner field which will not work because owner expect SystemUser GUID but not contact GUID.

    0a2a2262-80ee-ea11-a817-000d3a200cf3 -> This ID is CONTACT ID not system user ID andthat is why you get the error.

    You can set the Task owner to Invoice Owner or you will have create lookup to Systemuser in your invoice entity instead of contact.

    Share your power automate screenshot.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Neeraj523 Profile Picture
    on at

    " I need to create a Task that is assigned to the BDE (Custom field in Invoice, where you choose a Contact), but"

    You need to understand that a Contact cannot own a record in Dynamics 365. It need to be a systemuser record.

    if you tell us the exact scenario, we can try to suggest you an approach to handle this situation.

  • Simona Bushevska Profile Picture
    62 on at

    Thank you, I didn't know that this. Anyhow I made some customization on the Invoice entity, as you can see in the picture below.

    pastedimage1646640118928v1.png

    Now I need to create a task assigned to the person in the BDE field (which is contact), with Power Automate flow but as I said I can't assigned this BDE as an owner of a task. Any suggestions will be great, thank you in advance.

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    You could assign your task record to the Contact owner.

    You will need to add "Get Row By ID" to get the Contact Owner.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Simona Bushevska Profile Picture
    62 on at

    Thank you Bipin, but I am the contact owner since I'm the one who created this contacts, and I need to assign the task to the particular contact that is put in the BDE field.

  • Simona Bushevska Profile Picture
    62 on at

    Thank you Bipin,

    Do you know how to use the Filter Query when you compare guid with operation eq, cause when I try to filter with the contactid eq with a '0a2a2262-80ee-ea11-a817-000d3a200cf3' I get this error

    pastedimage1646647821413v1.png'

    If I managed to filter contacts by a certain id, I think that I might found a solution. 

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    HI,

    Can you please share screenshot of your flow ?

    You should use below expression -

    contactid eq 9e4967da-8ee4-eb11-bacb-0022486e98df

    What entity you selected in List Records?

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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