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Finance | Project Operations, Human Resources, ...
Suggested answer

Setting up number sequence for questionnaires

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Hello experts, 

I'm trying to set up a questionnaire with Dynamics 365 HR to act as a survey for my employees. I've set up the answer group, answers, question, and questionnaire. When I use the validate tool, it doesn't see any issues. When I go to complete the questionnaire and click "End", I get the error message "The number sequence for the questionnaire has not been set up" and it will not let me submit. 

When I go to the Number Sequences page, I see Flee_1 and Flee_2 are both set up for the Questionnaire area.

pastedimage1639429400425v1.png

When I open Flee_1, this is what the properties look like:

pastedimage1639429485430v2.png 

I've also turned on preallocation and set the quantity to 10.  The properties for Flee_2 look the same. 

Does anyone know how to adjust the setting of Flee_1/Flee_2 or set up a new number sequence, and if this would solve the problem with the questionnaires?

Thanks so much,

Claire

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  • Community Member Profile Picture
    on at
    RE: Setting up number sequence for questionnaires

    Hi Claire, 

    I wanted to ask are you using the HR Module within FinOps or the Stand alone HR Instance? Regardless, in that Flee_1 Form, you will notice the number sequences wizard in the ribbon, I would click that and keep hitting next to see if that will pick up on any number sequences that haven't been created. The Flee's are more libraries than questions and answers. 

    Also: pending on which licence you have, HR does come with 2 Licenses to Customer Voice (the new Forms Pro) which is super easy to use and much more compatible than the antiquated Questionnaire.

    If you need to create the questions and answers manually, give me a shout

    Thanks


    D.  

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    299,078 Super User 2025 Season 2 on at
    RE: Setting up number sequence for questionnaires

    Hi Claire,

    When you go to the Questionnaire parameters form, do you have a number sequence reference filled for both the Question and the Answer? Note that the number sequence setup is per legal entity.

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