Visual bug Outlook 2016 with Microsoft Nav Client

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Posted on by _Ruud

When my users send an email with attachment from Microsoft Navision they get a visual bug as illustrated below. It happens when they send an invoice from Nav, Outlook opens with a new message dialog with the attachment. When you hover with your mouse cursor over the "To" field, the 3 additional fields appear. At that point you can't send the email anymore

All the users got this issue in a period of one week, so I think it's a Office / Windows update the caused the issue. I contacted our Microsoft Navision reseller, but they haven't seen this issue before.

Any thoughts on this?

Nav Client version: 8.0.43389.0

Outlook 2016 build: 1703

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Alexander Ermakov 28,096 on at

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Are you using web client? Which browser are you using? Can users replicate the same error using a different browser?

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_Ruud on at

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We don't use the webclient.

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Community Member on at

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We're also have the same issue when generating an email from a Sales Quote. Tried disabling Hardware Graphics Accelerating in Outlook, but that didn't help.

NAV 2015 Client version 8.0.41779.0

Outlook Client version 1705 (Build 8201.2102)

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TCP_2017 on at

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Hello,

We have just run into the same issue with NAV 2016 vs Outlook 365.

Did you find a solution by chance?

Thank you,

TCP

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Lasse Jensen 15 on at

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One of our customers are having the same issue (NAV 2016, Outlook 2016)

Anyone found a fix for this?

-Thanks

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Community Member on at

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One of our customers also has the same issue (Outlook 2016 & NAV 2017)

It look's like it's random, if some users experiences this issue, the next day it's gone, but other users has it.

Anyone?

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Community Member on at

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Two of our employees are having the same issue (NAV 2016, Outlook 2016)

Anyone found a solution for this?

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Community Member on at

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Has anyone found a solution to this problem ?

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Has anyone here opened a ticket with Microsoft about this issue?

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Stefano Demiliani 37,166 Most Valuable Professional on at

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Never see that issue but we can open a ticket.

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