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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics Flow : Create...
Microsoft Dynamics CRM (Archived)

Dynamics Flow : Create Lead in CRM from Tweeter

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Posted on by Shahbaaz Ansari 6,211

Hi All,

Using "Create Dynamics Leads based on Tweets" Template i have created Flow and i am able to Create a lead in Dynamics CRM when ever a new Tweet comes and Matches my search Text, now my question is that Twitter doesn't provide Contact information of that person like contact number or email, so how will a sales person will contact that lead?

Please suggest.

Thanks,

Shahbaaz

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  • Verified answer
    nfernandezba Profile Picture
    nfernandezba 210 on at

    Create a Lead based on Tweets gives you the possibilitie to work with them with a social selling strategy. The sales person or a community manager can contact the twitter user on twitter and try to get more information tu nurture the lead.

  • Suggested answer
    nfernandezba Profile Picture
    nfernandezba 210 on at

    Also, you could create the lead appended to an origitating campaing.

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