Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Appointments appear as...
Customer experience | Sales, Customer Insights,...
Unanswered

Appointments appear as Free in Outlook

(0) ShareShare
ReportReport
Posted on by ThimiosSp 192

Hi all,

When an Appointment is marked as 'Completed' in D365, it shows as Free in Outlook.
If I mark the same Appointment as Busy in Outlook, it shows as Active in D365.
Our current Admin System Settings do sync 'Show Time As' in Outlook with 'Appointment Status' in D365, but I suppose the wrong way.
How could we change this behaviour?

pastedimage1662528547056v1.png

  • MM-01082236-0 Profile Picture
    MM-01082236-0 on at
    Appointments appear as Free in Outlook
    I'm surprised there hasn't been a response to this in 3 years and its still an issue. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,886 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,766 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans