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Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to refresh a subgrid after adding records from quick create form

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Posted on by 25

Subgrid display rows only after user refreshes but not automatically.

I have the same question (0)
  • Ram Prakash Duraisamy Profile Picture
    2,287 on at

    Hello @Kruthi2704,

    There is no OOB Functionality available to Refresh from Quick Create to Form SubGrid.

    Either we can use TimeOut Function in the Form against the SUBGRID (But it will cause a bad performance)

    Please mark as Answer if it is helpful and provide Kudos

    Subscribe : www.youtube.com/.../UCnGNN3hdlKBOr6PXotskNLA

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Kruthi2704,

    I tested for this and it can automatically refresh.

    I create a Contact from quick create form after clicking New button on Subgrid:

    pastedimage1631673489445v1.png

    Then I save and close it, the Subgrid would automatically refresh.

    pastedimage1631673578706v2.png

    When it finished, the row would show on the Subgrid.

    pastedimage1631673633333v4.png

    Please correct me, if I misunderstand something.

  • Suggested answer
    AS-14101738-0 Profile Picture
    Microsoft Employee on at

    Yes. The understanding is correct.

    After adding record the grid will auto refresh to show it. In case you want to refresh the grid if for some reason you don't see the record, you may use grid refresh button.

    pastedimage1631694893903v1.png

  • Kruthi2704 Profile Picture
    25 on at

    The problem is when we add new record using quick create it's not displaying directly into the subgrid but only after refresh the grid it is coming

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